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October 2006
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FIT Develops new certificate program in communications

MELBOURNE – Natalie Sellers can’t help it.

When she hears that someone is interested in getting a degree in communications, she immediately tells them to look at one university in particular – Florida Institute of Technology.

“I always highly recommend FIT because of my experiences,” said Sellers, director of Communications and Service Excellence at Parrish Medical Center in Titusville. She graduated from the Melbourne-based university in 2003 with a master’s degree in Technical and Professional Communication.

“I loved FIT’s communications program because the class sizes were smaller than what you’d find at other universities. We had a diverse group of students so there were plenty of really good conversations. Plus, you can’t beat the caliber of professors that teach at FIT,” she said.

Now there’s one more incentive for prospective students to enroll: a new Marketing Communication Graduate Certificate program.

Unlike the full masters program, which takes 36 credit hours and at least two years for the average student to complete, the certificate program can be accomplished in one year, even on a part-time enrollment basis.

“This program is for people who either don’t have the time, money or need for the full masters program,” said Judith B. Strother, Ph.D., chair of the school’s graduate programs in Communication and the certificate program’s supervisor.
Admission requirements are a bachelor’s degree from an accredited institution with a 3.0 grade point average and one letter of recommendation.

“The certificate program is valuable for people who want specialized training in a narrower field,” she added.

The graduate certificate program consists of four courses:
Seminar in Marketing Communication, which introduces students to the theory and practice of conducting effective marketing communications campaigns. It also focuses on current advertising and persuasive communication strategies
Customer Service Communication which examines customer contact personnel-consumer interaction as well as focuses on key variables that shape communication.
Public Relations, studying communication principles and strategies applied to the development of goodwill between an entity and its public.
Marketing Management, a course examining the tools and techniques of managing marketing activities as well as analyzing the marketing process.

Over the years, higher institutions of learning have had to come up with creative ways of meeting the educational needs of people in today’s fast-moving world, where the average person is juggling job, family and other obligations and cannot attend classes during the more traditional morning and mid-day times.

FIT, for instance, offers many of its courses in the afternoons and evenings.

Strother said courses in both the certificate and masters programs have been designed specifically for people who work, with many classes starting at 5:30 p.m. and meeting only one night a week.

“We try to make the program very manageable for people who work,” she said.

Of the 14 to 15 students currently enrolled in the masters program, only two are full-time students. The rest work in a diverse field of careers, including public relations, corporate or medical communications, even high-tech jobs with NASA or NASA contractors.

Students like Zohra Fazal, who has a bachelor’s degree in Biology with high school teaching certification and wanted to broaden her focus.

“I know I will have lots of career options with this degree, whether I choose to return to teaching or to enter the field of science journalism,” she stated.

About 35 students have graduated from the masters program since its inception 16 years ago.

A 1995 graduate, Svafa Gronfeldt, went on to get her doctorate from the London School of Economics. She currently works as deputy CEO of a company in Iceland and recently published the book “Service Leadership” with Strother.

Sellers, who has had two job promotions since earning her master’s degree, said the FIT program, which gives students real-world projects, has proven invaluable to her professional growth.

“it really gave me the extra foundation I needed to grow in my job, become a better communicator overall and really bring something of value to my organization,” she said.

For more information on FIT’s new Marketing Communication Graduate Certificate program or the graduate program in technical and professional communication, contact the Office of Graduate Admissions at (321) 674-8027 or log on to http://cpla.fit.edu/hu-com/MS_Communication.html.